Authors Posts by Donald Cousins

Donald Cousins

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Unified Communications Creates a Flexible, Integrated Workforce Unified Communications is a service that enables companies to bring together all of their communication needs in one...

Unified Communication for Business Consultants Unified Communications (UC) has been a significant growth area for Business Consultants in the last twelve months, with many more...

An office manager’s guide to 21st Century Phone Systems for the Small Business You may be forgiven in thinking that a business phone system needs to...

Videoconferencing was once thought of a poor alternative to a face to face meeting. Today, however, it is anything but…when done well of course. A...

Leadership, like communication is a hotly debated subject. What makes a great leader? What makes great communication? It is no co-incidence that great leaders in...

Communication is imperative to any business. Although this seems like an obvious statement, scouring around online will find you limited examples of successful communication...

    The third installment in our "How to Lead a Virtual Team" series combines a number of sources and ideas into 5 easily understandable and...

As you might remember from our last article, we found that hierarchical leadership simply doesn't cut it for virtual teams. How can we mitigate...

Almost 80% of 21st century employees work in virtual teams. These virtual teams can cross hundreds or even thousands of miles, encompassing members from...